Issues affecting desk flow, cashier recovery, or seat turnover.
Retail Conversion Branch
RCB ticket board
This page ports the reference ticketing emphasis into the new stack: branch queue visibility, ticket history, and operational support status in a branch-aware layout.
Live branch context
rcb
- Primary host
- rcb.gzone.uk
- Locale
- EN ยท Africa/Cairo
Resolved support or cashier tasks this business day.
A single finance-related issue still needs branch lead approval.
Open queue
Support pressure
Voucher mismatch
InvestigatingCashier lead
One prepaid voucher was applied to the wrong wallet session.
Peripheral swap
QueuedFloor support
Two keyboard kits need swapping on the quick-play row.
Promo banner refresh
OpenDesk operator
Loyalty expiry message has not refreshed on the local kiosk screens.
Recent history
Resolved and reopened
Resolved: wallet top-up lag
Desk and cashier balances are back in sync after cache invalidation.
Resolved: seat reset bottleneck
Auto-rotation rules were updated for quick-play releases.